These answers help buyers understand how to browse, ask, and confirm current information.
Open a category page, use the catalogue button, and contact GunongTrade on WhatsApp to confirm current availability. Live albums are updated more frequently than the website, so WhatsApp is the fastest way to check what can be sourced today.
Yes. Send screenshots, category names, or item details through WhatsApp so availability and alternatives can be checked. The more specific your reference — including colour, hardware preference, and size — the faster we can give you an accurate answer.
No. The website is an organised entry point with category navigation and buying guides. The live catalogue contains many more styles and is updated in real time. Use the website to understand what to look for, then confirm current stock through WhatsApp.
Minimum quantities vary by category and style. Some items can be checked as single samples, while others require a minimum batch. Tell us your target quantity and destination during the WhatsApp conversation, and we will confirm what is possible for that specific reference.
Prepare the category, style screenshots or catalogue links, desired quantity, destination country, and any size or colour requirements. Including your quality expectations — stitching detail, lining material, hardware finish — helps us match you with the right option faster.
Shipping time depends on the destination country, selected logistics method, and customs processing. Standard shipping typically ranges from 7 to 21 business days. Express options are available for most destinations. Exact timelines are confirmed per order during the WhatsApp conversation.
Accepted payment methods are discussed during the WhatsApp conversation and depend on the order value, destination, and your preference. Common methods include bank transfer and selected online payment options. We do not process payments directly on this website.
Yes. Sample orders are the recommended way to verify craftsmanship, materials, and finishing before committing to a larger quantity. Send the reference through WhatsApp and specify that you would like a sample piece, including the destination country for accurate sample shipping costs.
Catalogue images represent the current production batch. Minor variations in colour tone, stitching pattern, or hardware finish can occur between batches. If you receive an item that differs significantly from what was confirmed, contact us on WhatsApp with photos of the received item so we can address the issue.
Once your order is dispatched, tracking information is shared through WhatsApp. Keep the conversation thread active so you can receive updates on preparation status, dispatch confirmation, and tracking numbers as they become available.